Legal

Terms of sale & refund policy

Last updated: 14 November 2026. Version 2026-11-14.

1. Who we are

These terms cover purchases made on uynos.com. The seller is UYNOS. Contact: support@uynos.com.

2. What you are buying

You are buying a digital file (for example a spreadsheet template). Nothing is shipped. The product page lists the file, version and price before you pay.

Spreadsheet templates are tools. They are not tax, accounting, legal or financial advice, and results depend on the numbers you enter. Check important decisions with a qualified adviser.

3. License (single user)

When your payment completes you get a non-exclusive, non-transferable license for one person to use the file for their own business or personal work, including work for that person's employer or clients. You may keep backup copies.

You may not resell, share, publish or redistribute the file or modified copies of it, upload it to template marketplaces, or include it in a product you sell. For a team license, write to support@uynos.com.

4. Who can buy

For now we sell only to buyers in the United States, Canada and Australia. We check the country of your PayPal account before we complete the payment. If it is outside these countries we do not complete (capture) the payment, so you are not charged, and the checkout page tells you so. We may also decline or cancel an order that we cannot fulfil; if we have taken payment in that case we refund it in full.

5. Price and payment

Prices are in US dollars and are charged once. Payment is processed by PayPal under PayPal's own terms; we do not see or store your card details. If your payment method uses another currency, your bank or PayPal may apply a conversion rate or fee.

6. Taxes

Prices do not include sales tax, GST/HST or similar taxes. Unless we show a tax amount at checkout, you are responsible for any taxes, duties or fees due in your country on your purchase.

7. Delivery

After your payment completes you see a download button straight away and we email a receipt with your download link to your PayPal email address. The link works for 7 days and for up to 5 downloads. If it expires or you lose it, write to support@uynos.com and we will send a new one. We keep a record of when the link was sent and used, as proof of delivery.

8. Refunds: 14-day file guarantee

If the file will not open, or does not calculate correctly, and we cannot fix it within 2 business days of your report, we refund you in full. Ask within 14 days of your purchase by writing to support@uynos.com with your invoice number. Refunds go back to the original PayPal payment. After a refund the download link stops working and you should delete the file.

Because the file is delivered instantly, we do not otherwise refund a purchase for change of mind.

This guarantee is in addition to, and does not limit, your rights under the consumer law of your country (for example, the consumer guarantees under the Australian Consumer Law).

9. Problems and disputes

Please contact us first at support@uynos.com; we reply within 2 business days. You can still use PayPal's dispute process.

10. Warranty and liability

Except for the guarantee above and any rights you have by law that cannot be excluded, the file is provided as is, and our total liability for a purchase is limited to the price you paid.

11. Your data

To sell and deliver the file we keep: your PayPal email address, the country of your PayPal account, order, invoice and PayPal transaction IDs, and the date, IP address and browser type of each download (proof of delivery and fraud prevention). PayPal processes the payment. We keep order records for as long as tax and accounting record-keeping rules require. See the Privacy notice.

12. Governing law

These terms are governed by the law that applies to the seller's business. If you buy as a consumer, nothing in these terms takes away the protection you have under the mandatory consumer laws of the country where you live, and you may bring a claim where those laws allow.

13. Changes

We may update these terms for future purchases. The terms shown when you bought apply to your purchase. The version and date are shown at the top of this page.